Gas, Forced-Air Furnace Replacement Query

QUESTION:

Our residential HVAC maintenance company has recommended that we replace our very old (20+ year) forced-air, gas furnace. We have used this company for 12 years, without major problems, and I have no reason to doubt the validity of their recommendation.
Their service technician suggested a mid-efficiency Lennox forced-air, gas furnace (G20Q3/4 100) (AFUE 78%) and quoted a price of $1,900, installed. This is for an 1,800 square foot, ranch style house. The furnace comes with a 5 year parts warranty and they give 2 years on the labor (20 years on the heat exchanger).
Are there any HVAC FAQs that I should read before entering into an agreement with them? Any other "gottchas" that I should be aware of? We're also considering adding an electrostatic air cleaner at the same time. Any thoughts or suggestions on this?

ANSWER:

Why are they recommending this? If the furnace has holes or cracks in the heat exchanger, then this should be done. If they just see an old unit and think you should have a new one, think twice. If you are happy with the way it heats and don't mind the heating bill, you may not need to change. Sounds like the technician sees some commission. I don't like the G20 personally. The 78% is misleading. Lennox got that furnace through some kind of loophole in the rating system to get it called 78%. When installed in the house, my guess is that it is more like 70% when one factors in all the air lost up the draft hood. Air that you paid to heat but that furnace isn't being rated considering all that lost heat. Without the draft inducer, it really isn't any more efficient than many standard furnaces. I can elaborate more if that isn't too clear. If you like the company and like the idea of a Lennox, go for a G23 instead. It really is 80% efficient.


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