Furnace hot surface ignitor pricing question

QUESTION:

Maybe some of you furnace servicers out in the world could educate me on this.
I had to place service call for furnace after waking in on recent chilly morning to find inside temp was almost as low as out.
After a pair of guys poked around inside the 12-year-old York, studied my wiring diagram and the troubleshooting sequence in the owner's manual, they decided to try replacing the hot surface ignitor because it didn't look very bright. It would glow, but failed to ignite the gas and the sequence would stop at that point.
That did the trick. House all cozy again. But the bottom line on the bill was a shock -- $281 after preventive maintenance agreement discount (had PM done on the furnace just three weeks ago. Lotta help that was, for the $159 investment.)
My question (which the dealer hasn't answered yet): Is $281 an unreasonable price to pay for a part that I've found online for $52-$78 and a local parts place quoted for $54. Or should that have been broken down to itemize part and labor? There was a separately itemized $69 trip charge.

ANSWER:

The hot surface ignitor and the flame sensor are the 2 most commonly replaced parts.
Anyone who knows the basic sequence of operations could identify need of such very quickly.
I'm not in touch with what they commonly charge nowdays, but I'd personally consider anything above 40 (call) + 60 (part)
+ 20 (labor) = $120 to be exorbitant.


Submit your comment or answer




Privacy Policy