Goodman Furnace Gas Valve Not Opening

QUESTION:

Need help troubleshooting a new installation of a Goodman 70K btu 95% efficiency two stage gas furnace (Model GMH950703BXA). Brand new. Replaced old furnace with new. Unit ran fine for about 30 minutes and then cycled itself off. No flashing diagnostic light until tried three times and then single diagnostic to indicate three failures and that gas not being delivered to burners.
Gas pressure fine. Unit cycles on, blower runs, igniter heats up but after 15 seconds igniter turns off because flame senses nothing. Not sure why it will deliver gas to burners anymore. I checked the gas valve while running, after igniter heats up, I can confirm valve does not open. I know valve is not the broken because I took valve from another new unit and still same results. In fact, tried replacing every part except the combustion fan
The only thing I can think of is that we did not do the direct venting. While testing, left air inlet as is and combutsion out was vented to existing flue from old furnace (4" flexible tube).
If venting was the issue, wouldn't the unit at least burn for a time and then cycle off ? Now cannot get any gas to be released by valve to the burners. Tried turning off gas, shut off gas valve, shut off electricity, and re-started everything again, but same results. Tried 4 or five more times.

ANSWER:

I had the same problem a coupla months ago with my 90K BTU Goodman 95%
2-stage furnace. The contractor installed the brand new unit, and after a couple of days the furnace started behaving just like yours is. I called the guy, he came back, opened up the front cover, looked inside, but wasn't sure what it was, but somehow got it to work. Over the next few weeks the problem reoccurred a couple more times, once or twice it self-healed, but then it wouldn't come back on, so I called the guy again. The second time, hew finally figured it out, and was able to fix it. The furnace has been working fine for 4-5 weeks now. Here's what it turned out to be:
If you remove the front cover, there is a black rubber hose inside, about 5/8" thick, that is used to remove H20 condesation (from the exhaust) and drain it out of the furnace (thru a pvc pipe.) Well, this black rubber hose was originally about 2+ft long(orig. length "out of the box long"?), so it was "bent and curved" by 180 deg inside the furnace when installed. There was a section of the hose that was forming a slight U-shape, and it seems that some H20 was just sitting in there instead of being drained out. That's at least how the guy explained it to me, and he thought that, for some reason, was causing the furnace to go into lockout.
Solution: The guy used a pair of scissors/cutters to trim the rubber hose to the total length of maybe 10 " and ran it to the drainage opening (on the right-hand side of the furnace) in a pretty much straight, slanted line.
I hope I am explaining this clearly enough. I was getting so pissed and frustrated for a few weeks, and wouldn't want anyone else to have to go thru the same experience.


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