Furnace Goodman Part Repair

QUESTION:

I need to replace a fifty year old unit. I`ve seen a couple of negative reviews on Goodman but mostly the responses are that the company`s product is as durable as any low/moderately priced furnaces. Any experiences/information on this company?

ANSWER:

As the warranty administrator at a supply house that sells 99.9% Goodman equipment, I have a handle on what parts generally fail on the Goodman equipment. All the furnaces (including package gas units) in the 1995 to 1999 era had (have) heat exchangers that have a tendancy to crack. They may still be using the same heat exchanger but aren't old enough to start failing yet... I dunno. Luckily it doesn't take an act of congress to change them as a general rule. Ignitors... they are a consumable item in my opinion, expect to replace it every other year. Now the draft inducer motors... that it the primary weakness on the Goodman furnaces. Bad design, bad manufacturing. I have known of them to get sticky bearings and slow down... still running fast enough for the centrifical switch, but not fast enough to create a good draft, flame rollout switch trips and makes it a bear to troubleshoot.
(Yes I was a technician too before gravity got ahold of me)


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