Furnace Repair Washington

QUESTION:

Having just been thoroughly chastised at alt.hvac, sometimes I just love the Net Police, it was suggested that I post my question here. To add a bit more context, I have been searching Google for a few days now and have not really found much that is definitive. I am trying to understand the technology from the point of view of a consumer, not a system designer, and to become educated enough to determine if the contractor/consultants we deal with are worth a hill of beans :-). My field is Software Development, and I can assure you that every good consultant/company there are 100 hacks that will take your money and give little value. My experience is that this is common across all fields and that quite often system failures are a result of not knowing enough to ensure that you get one of the "good ones".
We are awaiting completion of a new home in the Marysville area of Washington, about 30 miles North of Seattle. I am considering speaking with the builder about putting in a heat pump rather than a conventional gas furnace. We don't often get temperature extremes in this area, a few weeks of sub-30 degrees in the winter is a cold one and a few weeks of +80 is the summer is a warm on, although you would be hard pressed to believe the latter had you been here the past of couple of weeks :-).
I don't know much about heat pumps, other than the "big bits" sit outside. What is the feeling about this being cost effective in this climate and what should I look/ask for? If we do go with a heat pump, should we be asking for any changes in the standard duct work regarding placement? Our alternative is to add a couple of ceiling fans for cooling and circulation along with a conventional gas furnace.
Please make the assumption that I don't even know the right questions to ask of the group and help educate me. This statement got me reamed on alt.hvac for "being lazy". What this is is an acknowledgement that the professionals in this area know a lot more than I do, and any tips that I can get to vet a good installer/contractor will certainly help. Ideally would be to find someone in the area via this website that I could do business with. Not that I don't trust the builder, but I don't even trust myself

ANSWER:

To start with answering your questions....
Anybody that wants to install a system in your home needs to start with a Manual J & D. This will insure they size the units properly for your particular home. Manual D, will insure that the duct system is adequate for the size of equipment.
After that, they need to qualify your particular needs.....
Air filtrations needs....do you need better filtration due to allergies? Humidification....due to cold dry weather conditions. System noise, are you concerned with system noise? Temperature swings.....etc, etc....
Then after they know your needs, they can set up a system that will perform well to your particular requirements
Heat Pumps really don't work well in area's where the ambient temps drop below 32 degrees. Also, HP will require larger ductwork for them to operate efficiently.
I would look into getting the highest efficiency gas fired furnace you can afford. Find the best installer you can find. The installer is more important then the name on the equipment.
Your buying quality that the contractor is providing for you. This is something you will use for years to come, so don't skimp on the initial install. Doing it right the first time is a must, as it will cost BIG dollars to fix any mistakes later down the road.
Also remember your comfort relies on the contractor you choose, so make a sound decision on quality and not a 'low bidder' syndrome.


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