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QUESTION:When we moved into our apartment (2nd floor of a brand new construction house) we were told by our landlord that our utilities are completely separate.. we will be paying for our own electricity and hot water (gas). Our gas bill would always be unusually high.. even though we were only two adults and a young child. Our 1st floor neighbors have 5 adults and always have company over. The other day my husband went to check the boiler and saw that there are two boilers but both are connecting to one pipe to go up to the entire house. So it turns out we have been sharing hot water with our neighbors. Even though we are paying for our boiler, our neighbors are using it too. Can anyone advise what our legal rights are in this matter? Who should we go to for help?
also, apparently our landlord (owner) had no idea that this is what was happening. I'm assuming the builder is at fault.
ANSWER: I don't think it needs to be a legal matter at this point; you landlord should contact either his agent or the contractor who built the house to have it fixed.
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